Neave Group Outdoor Solutions

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Landscape Maintenance Account Manager

Landscape Maintenance Account Manager

Job ID 
# of Openings 
Job Locations 
US-NY-Wappingers Falls
Posted Date 
Commensurate with experience!

More information about this job


Do you hold yourself to high standards and want to be paid like an impact player?  If so, then we want to talk to you!


Neave Group Outdoor Solutions, one of the fastest growing landscape and outdoor solutions firms in the region is seeking an energetic, hard-working and highly motivated Landscape Maintenance Account Manager for our Property Maintenance Department, based in Wappingers Falls, NY.


Perks: Competitive salary; opportunities for advancement; paid time off; medical and dental insurance


Who you are: You have a passion for perfection and a distinct way of handling people that exceeds your client’s expectations. Customers trust your attention to detail and proactive solutions.  We welcome your talents and ideas, and believe they’ll fit right in here!


What you’ll do as the Landscape Maintenance Account Manager:

  • Serve as our clients’ primary contact to ensure innovative solutions, satisfaction and quality work
  • Conduct client meetings and site walk-through’s, upselling, present opportunities for enhancements and ensure landscape maintenance operations meet quality and safety standards
  • Receive, engage, and continue rapport with clients issued from a Business Developer to ensure work orders and quality work is completed. 
  • Assist in training, motivating, and evaluating maintenance crew teams.
  • Assist management with managing labor hours and quality work to meet our gross profit objective.
  • Take initiative to resolve client needs, complaints by investigating problems and developing solutions.


What's required of the Landscape Maintenance Account Manager:

  • At least 3-5  years of landscape maintenance account management experience, and the ability to deliver on-point customer solutions
  • Familiarity with CRM program, maintenance estimating and pricing skills, along with an adaptable nature in an ever changing environment, relationship building talent and a sales focus
  • Prior experience in the landscape industry and local market is preferred
  • Strong plant identification and turf knowledge
  • Fluent in Microsoft Office and the ability to learn industry based programs quickly
  • Valid US driver’s license
  • Availability to work overnight, holidays & weekends during snow season. Available 24/7 during winter storm events.


Neave Group Outdoor Solutions is an Equal Opportunity Employer

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.